WHAT MAKES US DIFFERENT?
At Core Strata, we take great pride in delivering exceptional customer service to all our clients. This commitment extends to the contractors we engage for property maintenance, as we firmly believe that anyone attending your property—whether for maintenance or a site inspection—should uphold Core Strata’s values. Our contractors are not merely on-site to earn a profit; they are dedicated professionals who respect and serve the interests of the Owners Corporation.
We are committed to providing the same high level of service to every Owners Corporation under our management, 24 hours a day, 7 days a week. Below are our core promises to ensure we consistently meet this standard.
PHONE CALLS
We are committed to exceptional communication and ensure that all phone calls are returned within the same business day.
EMAILS
We adhere to a strict policy of responding to all emails within 48 hours, with urgent enquiries addressed by the close of business the same day.
AFTER HOURS
Our trusted after-hours team, including your dedicated Manager, ensures that the right contractors are dispatched to your property with a clear understanding of its specific needs.
5 STAR SERVICE
At Core Strata, we are committed to exceeding expectations for every client. ensuring that all owners and tenants receive the highest level of care and service.
NO COMISSION
At Core Strata, we take pride in offering complete transparency with no hidden fees. We operate on a commission-free basis and do not accept kickbacks from builders, developers, or contractors—setting us apart from other companies in Melbourne.
TEAM
The Core Strata Team has extensive knowledge in working with Owners Corporations. We stay up to date with legislation and participate in ongoing training to ensure we provide the highest level of service.
OUR MISSION
Core Strata is revolutionising Owners Corporation Management in Melbourne by raising the bar in every aspect of our service. We don't simply manage properties; we foster partnerships built on trust, transparency, and a commitment to mutual success. Unlike the traditional, transactional approach taken by other strata companies, our philosophy is grounded in providing not just a service, but a long-term, value-driven relationship.
We’re here to challenge the status quo, delivering innovative, tailored solutions that exceed expectations and transform the way your property is managed. When you work with us, you’re not just another client—we’re your partner in achieving long-term success.
1. Unmatched Transparency & Trust
We put you first: Our clients experience a level of transparency that is unparalleled in the industry. You’ll always know exactly where your money is going and how decisions are being made—no hidden fees, no surprises.
2. Beyond a Service - A True Partnership
We invest in your success: Unlike other companies that simply manage your property, we act as a dedicated partner, focused on delivering long-term value and solutions tailored to your specific needs.
3. Innovative, Results-Driven Solutions
We innovate, others follow: We lead with forward-thinking strategies and cutting-edge technology, providing you with solutions that streamline management, enhance efficiency, and drive cost savings.
